Return and Cancellation Policy

Last Updated:

This Return and Cancellation Policy outlines the terms and conditions for canceling or rescheduling services with Zaltyrexuiskyx, as well as procedures for refunds when applicable.

Cancellation Policy

We understand that circumstances may require you to cancel or reschedule your appointment. We offer the following cancellation options:

Service Cancellations

To cancel a scheduled service, please contact us at least 48 hours before your appointment time. Cancellations made within this timeframe may be eligible for a full refund or rescheduling without penalty.

Last-Minute Cancellations

Cancellations made less than 48 hours before the scheduled appointment may be subject to a cancellation fee of 50% of the service cost. Cancellations made less than 24 hours before the appointment may be subject to a cancellation fee of 100% of the service cost.

Rescheduling Policy

You may reschedule your appointment at no additional charge if you provide at least 48 hours' notice. Rescheduling requests made with less than 48 hours' notice may be subject to availability and a rescheduling fee.

Refund Policy

Refunds are processed according to the following guidelines:

• Full refunds are available for cancellations made at least 48 hours before the scheduled appointment
• Partial refunds may be available for cancellations made between 24-48 hours before the appointment
• No refunds are available for cancellations made less than 24 hours before the appointment or for no-shows
• Refunds for completed services are considered on a case-by-case basis

Refund Processing

Refunds, when applicable, will be processed within 5-10 business days using the same payment method used for the original transaction. Please allow additional time for the refund to appear in your account depending on your financial institution.

Package Services

For multi-session packages:

• Unused sessions may be refunded on a prorated basis
• Completed sessions are not eligible for refund
• Package transfers to another person may be permitted with prior approval
• Package expiration dates apply and cannot be extended except under special circumstances

Special Circumstances

We understand that emergencies and unforeseen circumstances may arise. In such cases, please contact us as soon as possible to discuss your situation. We will work with you to find a suitable solution on a case-by-case basis.

Service Satisfaction

If you are not satisfied with a completed service, please contact us within 7 days of the service date. We are committed to ensuring your satisfaction and will work with you to address any concerns.

Non-Refundable Items

The following are not eligible for refund:

• Completed consultation sessions
• Completed wardrobe audits
• Completed shopping sessions
• Digital materials or guides provided as part of a service

How to Cancel or Request a Refund

To cancel a service or request a refund, please contact us:

Email: info@zaltyrexuiskyx.world
Phone: +13477522507
Address: 133 W 72nd St Rm 403, New York, NY 10023, United States

Please include your name, booking reference, service date, and reason for cancellation or refund request. We will respond within 2 business days to confirm your request and provide next steps.

Changes to This Policy

We reserve the right to modify this Return and Cancellation Policy at any time. Changes will be posted on this page with an updated "Last Updated" date. Your continued use of our services after any changes constitutes acceptance of the updated policy.

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